1. Information We Collect
When you use Deep Dive Model, we collect the following types of information:
Account Information
- Name and email address provided during registration
- Authentication credentials (securely hashed)
- Profile information you choose to provide
Usage Data
- Conversations with the AI assistant
- Entities, records, and dashboards you create
- Workspace configurations, skills, and snippets
- File uploads and attachments
- Feature usage patterns and interaction logs
Technical Data
- Browser type and version
- Device information and screen resolution
- IP address and approximate location
- Pages visited and time spent on the Service
2. How We Use Your Information
We use your information to:
- Provide the Service — Process your conversations, generate AI responses, manage your data entities, and deliver the features you use
- Content Moderation — Enforce our Torah-values content policy through our two-tier moderation system to ensure a clean and appropriate experience
- Improve the Service — Analyze usage patterns to enhance features, fix issues, and develop new capabilities
- Communicate — Send account-related notifications, service updates, and respond to your inquiries
- Security — Detect and prevent fraud, abuse, and unauthorized access
3. AI Processing
Your conversations are processed by third-party AI providers (such as OpenAI, Anthropic, and others) to generate responses. We take the following measures to protect your data:
- Conversations are transmitted securely via encrypted connections
- We use API agreements that limit how providers can use your data
- Content moderation is performed before data is sent to AI providers
- We do not use your conversations to train AI models
4. Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Secure authentication with optional two-factor authentication
- Regular security audits and updates
- Access controls limiting who can view your data
5. Data Sharing
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers — Third-party AI providers, hosting services, and payment processors necessary to operate the Service
- Legal Requirements — When required by law, regulation, or legal process
- Safety — To protect the rights, safety, or property of our users or the public
- Business Transfers — In connection with a merger, acquisition, or sale of assets
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate or incomplete data
- Deletion — Request deletion of your personal data and account
- Export — Request export of your data in a portable format
- Objection — Object to certain types of data processing
To exercise any of these rights, please contact us through the Service.
7. Cookies & Local Storage
We use cookies and local storage to:
- Maintain your authenticated session
- Remember your preferences and settings
- Ensure the security of your account
We do not use third-party tracking cookies for advertising purposes.
8. Children's Privacy
The Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will remove your personal data within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the Service or at the email address provided in your account settings.